A Unified Digital Experience for Players, Coaches, and Referees

Content Management SystemAPI IntegrationsOmni ChannelMembership ManagementWTNITF

A Unified Digital Experience for Players, Coaches, and Referees

Content Management SystemAPI IntegrationsOmni ChannelMembership ManagementWTNITF

A Unified Digital Experience for Players, Coaches, and Referees

Content Management SystemAPI IntegrationsOmni ChannelMembership ManagementWTNITF
  • Scope

  • Tennis Player App

  • Tennis Player Web

  • World Tennis Number

  • International Tennis Federation

  • Memberships

  • Tournament Setup

  • Trainee Class Scheduling

  • Social Play


  • Client Industry

  • Sports & Recreation

Singapore Tennis Association

The Singapore Tennis Association (STA), the national governing body for tennis in Singapore, launched a new digital platform in 2025 aimed at modernizing tennis administration and enhancing accessibility for the broader community.

The Singapore Tennis Association (STA), the national governing body for tennis in Singapore, launched a new digital platform in 2025 to modernize tennis administration and enhance accessibility for the broader community.
With a unified “one-app” approach, the platform supports players, coaches, referees, and administrators through both mobile and web interfaces. It streamlines key processes like membership, tournament registration, and training class management — significantly reducing manual work and improving efficiency.
To encourage community participation, the platform includes features like social play and self-initiated match activities, making it easier for players to stay active and connected. For U10 players, parents can register for courses, pay fees, and track progress seamlessly.

A key highlight is STA’s integration with the World Tennis Number (WTN) and International Tennis Federation (ITF). Previously a manual task, WTN numbers are now imported automatically via API, saving time and minimizing errors.
This digital initiative not only improves operations but also supports STA’s long-term goal of growing the tennis ecosystem and making the sport more inclusive and accessible.

Service Performed

Custom Development

Full Stack Mobile App Development

Challenge #1

Managing users in different systems caused disjointed experiences and redundant tasks.

Challenge #2

Lack of digital tools led to manual work and no real-time visibility for key activities.

Challenge #3

Compliance and secure access, especially for youth players, required better authentication and parental consent.

Role Of Forecepts

The project focused on building a centralized digital platform for the Singapore Tennis Association (STA), offering secure, role-based access for players, coaches, and referees through a single login.

It streamlines tournament registration, coaching accreditation, and officiating tasks, while ensuring compliance via Singpass integration—ultimately strengthening community engagement and communication across the tennis ecosystem.

Challenge #1

Managing users in different systems caused disjointed experiences and redundant tasks.

Challenge #2

Lack of digital tools led to manual work and no real-time visibility for key activities.

Challenge #3

Compliance and secure access, especially for youth players, required better authentication and parental consent.

Role Of Forecepts

The project focused on building a centralized digital platform for the Singapore Tennis Association (STA), offering secure, role-based access for players, coaches, and referees through a single login.

It streamlines tournament registration, coaching accreditation, and officiating tasks, while ensuring compliance via Singpass integration—ultimately strengthening community engagement and communication across the tennis ecosystem.

Challenge #1

Managing users in different systems caused disjointed experiences and redundant tasks.

Challenge #2

Lack of digital tools led to manual work and no real-time visibility for key activities.

Challenge #3

Compliance and secure access, especially for youth players, required better authentication and parental consent.

Role Of Forecepts

The project focused on building a centralized digital platform for the Singapore Tennis Association (STA), offering secure, role-based access for players, coaches, and referees through a single login.

It streamlines tournament registration, coaching accreditation, and officiating tasks, while ensuring compliance via Singpass integration—ultimately strengthening community engagement and communication across the tennis ecosystem.

Key Features & Innovations

Search for players, tournaments, and social play sessions. Members can enrol in tournaments, view player profiles, join or manage social play groups, and sign up for tennis courses—all within the app.

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Integration with World Tennis Number (WTN) and International Tennis Federation (ITF)

Singapore Tennis Association (STA) integrates with both the World Tennis Number (WTN) and the International Tennis Federation (ITF) through API connections. This allows STA to automatically retrieve and display player-related data directly within the STA platform.
This integration enhances visibility into a player’s global tennis records, rankings, and performance, supporting better participation and recognition across the tennis community.

Achievements

Singapore Tennis Association’s unified platform exemplifies how digital transformation can break down silos in sports administration. By creating a tailored, all-in-one experience for players, coaches, and referees, STA has significantly improved operational efficiency, safety, and user satisfaction—paving the way for a stronger tennis ecosystem in Singapore.

Efficient Multi-Role Access

A single login now serves players, coaches, and referees, reducing admin time and confusion.

Improved Operational Oversight

Tournament logistics, course registrations, and referee assignments are now fully trackable within the platform.

Seamless Integration with WTN & ITF

By connecting directly to the World Tennis Number (WTN) via API, STA automatically imports verified player ratings, reducing manual input and improving accuracy. Integration with the International Tennis Federation (ITF) further enables STA to manage and display WTN and ITF-related data effortlessly on player profiles, tournaments, and social play activities.

Growth in Social Play Participation

The launch of a Social Play App empowers players to independently schedule and participate in casual matches. This fosters organic growth in community involvement and encourages active participation outside of formal tournaments.

U10 Player Development

Special consideration is given to Under-10 players, with tailored course structures, fee systems, and player management tools. This age-specific approach ensures safety, skill development, and appropriate tournament exposure at a young age.

Unified Multi-Role Access

A single login supports players, coaches, referees, and administrators, streamlining access across features such as tournament registration, course enrollment, and WTN profile viewing.

Achievements

Singapore Tennis Association’s unified platform exemplifies how digital transformation can break down silos in sports administration. By creating a tailored, all-in-one experience for players, coaches, and referees, STA has significantly improved operational efficiency, safety, and user satisfaction—paving the way for a stronger tennis ecosystem in Singapore.

Efficient Multi-Role Access

A single login now serves players, coaches, and referees, reducing admin time and confusion.

Improved Operational Oversight

Tournament logistics, course registrations, and referee assignments are now fully trackable within the platform.

Seamless Integration with WTN & ITF

By connecting directly to the World Tennis Number (WTN) via API, STA automatically imports verified player ratings, reducing manual input and improving accuracy. Integration with the International Tennis Federation (ITF) further enables STA to manage and display WTN and ITF-related data effortlessly on player profiles, tournaments, and social play activities.

Growth in Social Play Participation

The launch of a Social Play App empowers players to independently schedule and participate in casual matches. This fosters organic growth in community involvement and encourages active participation outside of formal tournaments.

U10 Player Development

Special consideration is given to Under-10 players, with tailored course structures, fee systems, and player management tools. This age-specific approach ensures safety, skill development, and appropriate tournament exposure at a young age.

Unified Multi-Role Access

A single login supports players, coaches, referees, and administrators, streamlining access across features such as tournament registration, course enrollment, and WTN profile viewing.

Achievements

Singapore Tennis Association’s unified platform exemplifies how digital transformation can break down silos in sports administration. By creating a tailored, all-in-one experience for players, coaches, and referees, STA has significantly improved operational efficiency, safety, and user satisfaction—paving the way for a stronger tennis ecosystem in Singapore.

Efficient Multi-Role Access

A single login now serves players, coaches, and referees, reducing admin time and confusion.

Improved Operational Oversight

Tournament logistics, course registrations, and referee assignments are now fully trackable within the platform.

Seamless Integration with WTN & ITF

By connecting directly to the World Tennis Number (WTN) via API, STA automatically imports verified player ratings, reducing manual input and improving accuracy. Integration with the International Tennis Federation (ITF) further enables STA to manage and display WTN and ITF-related data effortlessly on player profiles, tournaments, and social play activities.

Growth in Social Play Participation

The launch of a Social Play App empowers players to independently schedule and participate in casual matches. This fosters organic growth in community involvement and encourages active participation outside of formal tournaments.

U10 Player Development

Special consideration is given to Under-10 players, with tailored course structures, fee systems, and player management tools. This age-specific approach ensures safety, skill development, and appropriate tournament exposure at a young age.

Unified Multi-Role Access

A single login supports players, coaches, referees, and administrators, streamlining access across features such as tournament registration, course enrollment, and WTN profile viewing.

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